2719 Software Engineer Java Aws jobs in Nashville,TN

Competitive compensation package

Medical and dental insurance

Company-sponsored life insurance

Retirement security savings plan

Short- and long-term disability programs

Tuition assistance

Bachelor's Degree in Information Technology Management or Computer Science, or equivalent experience.

Minimum of 4 years of contact center, telephony, or unified communications related work experience.

CCaaS or on-premises contact center platform experience.

Knowledge of Workforce Management principals and contact center related KPIs.

Intermediate to expert level in Excel

Understanding of API's, XML, and IVR logic

Basic understanding of JavaScript.

Needs understanding of SFTP serves and data management.

Basic understanding of Postman and Powershell

Five9 preferred.

Contact center or agent experience is preferred.

Bilingual in English/Spanish is preferred.

Intermediate knowledge of Salesforce is preferred

Campaign dialing modes, list dialing modes, and list priority are a plus.

Experience in AI implementation/Smart front Door Solution – as a preferred qualification

Your Amazon package will include sign-on payments and restricted stock units (RSUs).

USA, AZ, Tempe - 76,600.00 - 114,900.00 USD annually

USA, IL, Chicago - 76,600.00 - 114,900.00 USD annually

USA, MA, Boston - 76,600.00 - 114,900.00 USD annually

USA, MN, Minneapolis - 76,600.00 - 114,900.00 USD annually

USA, NC, Charlotte - 76,600.00 - 114,900.00 USD annually

USA, TN, Nashville - 68,900.00 - 103,400.00 USD annually

USA, TX, Austin - 76,600.00 - 114,900.00 USD annually

USA, TX, Irving - 76,600.00 - 114,900.00 USD annually

USA, VA, Arlington - 76,600.00 - 114,900.00 USD annually

USA, WA, Bellevue - 82,700.00 - 114,900.00 USD annually

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D; insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Bachelor's degree

Experience leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases

Experience with retrofits, launches, or automation deployments

Experience working with Material handling equipment (MHE)

3+ years of industrial engineer, operations engineer, manufacturing engineer, or project engineer in a manufacturing environment experience

Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites

Experience communicating technical concepts to non-technical audiences

Knowledge of performance metrics such as OEE (Overall Equipment Effectiveness), downtime, throughput, or quality

Experience with Six Sigma tools and Lean techniques