469 Remote Customer Service Associate jobs in Needham,MA

Merchandising Planner
Strong excel skills
Office 5 days a week
6-month Contract
Hours : 8:00AM-5:00PM, Monday-Friday
Pay: $35-$40/hour
Manage category open-to-buys (OTB) for brick and mortar stores and e-commerce
Lead formal OTB meetings once a month with Buying Team
Partner with Buying Team for in season management of sales and inventory including promotion planning and analysis, markdown proposals, and exit strategies
Standardize ad-hoc report creation and modifications for DTC team to help drive sales and inventory analysis
Meet with the Buying Team on a regular basis to review assortments for upcoming buys and ensure the product strategies align with financial plans
Meet with Marketplace and Demand Generation teams regularly to provide input on appropriate pricing, promotion, assortments, and inventory
Responsible for creating and maintaining pre-season financial plans as it relates to merchandise management including sales, inventory, markdowns, margins and turns for all channels
Adheres to all company policies and procedures
Embodys and demonstrates company ethics and values
Abides by all federal, state and local laws
Strong analytical skills and an expert level of knowledge of retail KPI's and retail math
Attention to detail and commitment to accuracy
Ability to present plans and results to senior management in a concise and professional manner
Self-driven and capable of problem solving independently and with cross functional teams
Knowledge of resource allocation, planning, and assortment strategies to increase gross margins
Experience with systems similar to SAP, BI systems, StoreForce and Teamwork preferred
Thorough knowledge of, and passion for, athletic industry trends is a benefit
Understanding multiple brands and their current strategies
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment