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Call Center Manager

Nevada

179 Call Center Manager jobs in Nevada

New, Posted 1 day ago
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Contact Center Assistant Operations Manager

Teleperformance

Las Vegas, NV 89118

OnsiteHealth InsuranceRetirement Benefit

  • Bachelor's degree from an accredited college or university or equivalent work experience
  • Two to three years of contact center management experience
  • Currently a supervisor or above with excellent TOPS implementation skills
  • Experience managing programs with varying service objectives, agent skill requirements and technical solutions
  • Strong verbal, listening, and written communications skills required
  • Excellent attendance history is required
  • Must have proficiency in Microsoft Office functions including extended Outlook functions and complex Excel functions
  • Some travel may be required
  • Experience managing multiple programs concurrently is a plus
  • Experience with strategic development and implementation specifically with operating policies and procedures, and work process improvements
  • Excellent verbal and oral communication skills
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Customer Fulfillment Center Trainer

msc

Fernley, NV 89408

OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • High School Diploma or the equivalent experience is required.
  • Three years of customer service, inside sales, warehousing or training experience required.
  • Prior experience conducting group training is required.
  • Computer literacy and proficiency in Microsoft Office suite is required.
  • Strong verbal, written and presentation skills required.
  • Ability to show a strong culture fit.
  • Excellent time management and organizational skills required.
  • In depth knowledge of order management systems and processes are required.
  • Knowledge of AS400 system preferred.
  • Knowledge of MSC products.
  • Ability to work cross-functionally is required.
  • The ability to travel up to 10% of the time is required.
  • Valid driver's license is required.
  • Applicants must be currently authorized to work in the United States.
  • We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.
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Bilingual Spanish Retail Sales Consultant

At&t

Elko, NV 89802

$16.57-$20.45/hr
$5,000 bonus
OnsiteUrgently HiringBilingual PreferredEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Bilingual Spanish and English
  • Prior retail or customer-facing sales experience is a plus
  • Weekly Hours: 40
  • Location: Elko, Nevada
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Lead Guest Services Team Member

Pilot Company

Wells, NV 89835

$13.25-$18.75/hr
OnsiteFlexible ScheduleEducation AssistanceHealth InsuranceRetirement Benefit

  • Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
  • Complete end-of-shift reports and close out procedures
  • Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
  • Maintain an organized and clean work area
  • Use suggested selling methods to promote and sell products
  • Ensure quality service is delivered to every guest
  • Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
  • Determine break schedules and team member placement during shift
  • Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
  • Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
  • Ensure all activities are in compliance with rules, regulations, policies, and procedures
  • Complete other duties as assigned
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Sales Qualification Specialist $160K Top Earners | Warm Leads

Wesley Group

Las Vegas, NV 89135

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Lead Guest Services Team Member

Pilot Flying J

Wells, NV 89835

$13.25-$18.75/hr
No ExperienceFlexible Schedule
New, Posted 7 hours ago
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Financial Customer Service Professional - Las Vegas Remote

Empower Careers

Las Vegas, NV 89110

RemoteFlexible ScheduleBilingual Preferred
New, Posted 12 hours ago
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Maintenance Technician

NALS Apartment Homes

North Las Vegas, NV 89084

$20-$21/hr
OnsiteHealth InsurancePaid Time OffRetirement Benefit

  • Minimum 1 year of multifamily maintenance experience
  • Knowledge and understanding of the unit turn process
  • Knowledge in plumbing and pool and spa
  • Familiar with appliance repair, electrical repairs, and basic roofing repairs
  • Valid drivers' license and current auto insurance may be required
  • 40-hour work week, including on-call rotation; weekend availability required while on-call
  • Working inside and outside in all types of weather
  • Medium to heavy work, requiring prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting to a maximum of 100 lbs., with frequent lifting and carrying of up to 50 lbs.
  • Good hand and eye coordination are essential, including the ability to ascend and descend ladders and stairs, and perform repetitive/continuous tasks according to set procedures and sequences
  • Medium to heavy work, requiring prolonged or repeated standing, walking, climbing, kneeling, crouching, and lifting to a maximum of 100 lbs., with frequent lifting and carrying of up to 50 lbs.
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Bilingual Recruiter

Employ LLC

Reno, NV 89512

$20/hr
OnsiteFlexible ScheduleBilingual PreferredHealth InsurancePaid Time OffRetirement Benefit

  • Bilingual (Spanish) Recruiter
  • Proactively work Customer Hiring Managers to determine staffing needs
  • Screens resumes, interviews candidates (by phone or in person), administers appropriate assessments and reference/background checking, makes recommendations for or against hire and delivers assignment and/or employment offers
  • Assist the branch with advertising and creative recruiting efforts such as job fairs
  • Flexible Schedule and ability to drive to perform visits to customer sites for check in process, customer wellness calls, employee communication, etc.
  • Manages current candidate, assignment activity, and orders within the applicant tracking system (ATS)
  • Conducts business according to company policy as well as required Local, State and Federal laws
  • Administers drug screen and/or background checks on candidates as part of the onboarding process
  • Professionally offboards released or terminated employees in accordance with company policy and Local, State and Federal laws
  • Protects organization and builds trust by maintaining confidentiality of applicant, employee and customer information
  • Participates as an integral part of the organization in support of staff company-wide to encourage the success of all team members
  • High emotional intelligence integral
  • Team player attitude required
  • Interviewing skills in various formats (phone call, in-person, etc.)
  • Proficient in quickly and confidently assessing applicant skills and experienced in determining placement possibilities that align with customer staffing needs
  • Flexible schedule that meets changing needs of customer environment/business
  • Ability to effectively communicate at all levels via phone call, in-person, text, email, Skype and other online messaging tools
  • Adept in technology
  • Good organization and time management
  • Detail oriented with exceptional follow up
  • Resourceful and anticipates needs
  • All staff members are expected to greet every applicant, customer or visitor in a polite, courteous and professional manner
  • All staff members are expected to strictly adhere to the requirements of Local, State and Federal laws
  • Pay - Up to $20/HR
  • Weekly Pay
  • Benefits
  • Medical
  • Dental
  • Vision
  • 401k
  • PTO
  • HSA
  • Administrates drug screen and/or background checks on candidates as part of the onboarding process
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Housekeeping/ Guest Room Attendant

Ascend Staffing

Jackpot, NV 89825

$16/hr
OnsiteBilingual PreferredHealth Insurance

  • Able to pass a background check
  • Able to pass a pre-employment drug screen
  • Able to work in the US
  • Some cleaning experience required
  • Guest Room Attendant experience preferred
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