179 Call Center Manager jobs in Nevada

Contact Center Assistant Operations Manager

Teleperformance

Las Vegas, NV 89118

OnsiteHealth InsuranceRetirement Benefit

Bachelor's degree from an accredited college or university or equivalent work experience
Two to three years of contact center management experience
Currently a supervisor or above with excellent TOPS implementation skills
Experience managing programs with varying service objectives, agent skill requirements and technical solutions
Strong verbal, listening, and written communications skills required
Excellent attendance history is required
Must have proficiency in Microsoft Office functions including extended Outlook functions and complex Excel functions
Some travel may be required
Experience managing multiple programs concurrently is a plus
Experience with strategic development and implementation specifically with operating policies and procedures, and work process improvements
Excellent verbal and oral communication skills

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Customer Fulfillment Center Trainer

msc

Fernley, NV 89408

OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

High School Diploma or the equivalent experience is required.
Three years of customer service, inside sales, warehousing or training experience required.
Prior experience conducting group training is required.
Computer literacy and proficiency in Microsoft Office suite is required.
Strong verbal, written and presentation skills required.
Ability to show a strong culture fit.
Excellent time management and organizational skills required.
In depth knowledge of order management systems and processes are required.
Knowledge of AS400 system preferred.
Knowledge of MSC products.
Ability to work cross-functionally is required.
The ability to travel up to 10% of the time is required.
Valid driver's license is required.
Applicants must be currently authorized to work in the United States.
We are unable to sponsor or take over sponsorship of an employment Visa for this position at this time.

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New, Posted 1 day ago

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Bilingual Spanish Retail Sales Consultant

At&t

Elko, NV 89802

$16.57-$20.45/hr

$5,000 bonus

OnsiteUrgently HiringBilingual PreferredEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

Bilingual Spanish and English
Prior retail or customer-facing sales experience is a plus
Weekly Hours: 40
Location: Elko, Nevada

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Lead Guest Services Team Member

Pilot Company

Wells, NV 89835

$13.25-$18.75/hr

OnsiteFlexible ScheduleEducation AssistanceHealth InsuranceRetirement Benefit

Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
Complete end-of-shift reports and close out procedures
Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
Maintain an organized and clean work area
Use suggested selling methods to promote and sell products
Ensure quality service is delivered to every guest
Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
Determine break schedules and team member placement during shift
Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
Ensure all activities are in compliance with rules, regulations, policies, and procedures
Complete other duties as assigned

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Sales Qualification Specialist $160K Top Earners | Warm Leads

Wesley Group

Las Vegas, NV 89135

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Lead Guest Services Team Member

Pilot Flying J

Wells, NV 89835

$13.25-$18.75/hr

No ExperienceFlexible Schedule

New, Posted 7 hours ago

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Financial Customer Service Professional - Las Vegas Remote

Empower Careers

Las Vegas, NV 89110

RemoteFlexible ScheduleBilingual Preferred

New, Posted 12 hours ago

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Maintenance Technician

NALS Apartment Homes

North Las Vegas, NV 89084

$20-$21/hr

OnsiteHealth InsurancePaid Time OffRetirement Benefit

Minimum 1 year of multifamily maintenance experience
Knowledge and understanding of the unit turn process
Knowledge in plumbing and pool and spa
Familiar with appliance repair, electrical repairs, and basic roofing repairs
Valid drivers' license and current auto insurance may be required
40-hour work week, including on-call rotation; weekend availability required while on-call
Working inside and outside in all types of weather
Medium to heavy work, requiring prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting to a maximum of 100 lbs., with frequent lifting and carrying of up to 50 lbs.
Good hand and eye coordination are essential, including the ability to ascend and descend ladders and stairs, and perform repetitive/continuous tasks according to set procedures and sequences
Medium to heavy work, requiring prolonged or repeated standing, walking, climbing, kneeling, crouching, and lifting to a maximum of 100 lbs., with frequent lifting and carrying of up to 50 lbs.

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Bilingual Recruiter

Employ LLC

Reno, NV 89512

$20/hr

OnsiteFlexible ScheduleBilingual PreferredHealth InsurancePaid Time OffRetirement Benefit

Bilingual (Spanish) Recruiter
Proactively work Customer Hiring Managers to determine staffing needs
Screens resumes, interviews candidates (by phone or in person), administers appropriate assessments and reference/background checking, makes recommendations for or against hire and delivers assignment and/or employment offers
Assist the branch with advertising and creative recruiting efforts such as job fairs
Flexible Schedule and ability to drive to perform visits to customer sites for check in process, customer wellness calls, employee communication, etc.
Manages current candidate, assignment activity, and orders within the applicant tracking system (ATS)
Conducts business according to company policy as well as required Local, State and Federal laws
Administers drug screen and/or background checks on candidates as part of the onboarding process
Professionally offboards released or terminated employees in accordance with company policy and Local, State and Federal laws
Protects organization and builds trust by maintaining confidentiality of applicant, employee and customer information
Participates as an integral part of the organization in support of staff company-wide to encourage the success of all team members
High emotional intelligence integral
Team player attitude required
Interviewing skills in various formats (phone call, in-person, etc.)
Proficient in quickly and confidently assessing applicant skills and experienced in determining placement possibilities that align with customer staffing needs
Flexible schedule that meets changing needs of customer environment/business
Ability to effectively communicate at all levels via phone call, in-person, text, email, Skype and other online messaging tools
Adept in technology
Good organization and time management
Detail oriented with exceptional follow up
Resourceful and anticipates needs
All staff members are expected to greet every applicant, customer or visitor in a polite, courteous and professional manner
All staff members are expected to strictly adhere to the requirements of Local, State and Federal laws
Pay - Up to $20/HR
Weekly Pay
Benefits
Medical
Dental
Vision
401k
PTO
HSA
Administrates drug screen and/or background checks on candidates as part of the onboarding process