Basic knowledge of Windows PCs, laptops, monitors, docking stations, and peripherals.
Ability to lift and carry up to 30 lbs.
Ability to push and/or pull up to 50 lbs.
Ability to stand, walk, bend, stoop, reach, and move IT equipment throughout the workday.
Ability to perform the essential functions of the position with or without reasonable accommodation.
2+ years of hands-on deskside, desktop, field-services, or enterprise technical-support experience, or comparable demonstrated capability.
Working knowledge of Windows, Microsoft 365, Outlook, Teams, common browsers, printers, peripherals, mobile devices, and basic network connectivity.
Experience using an ITSM or ticketing platform
Ability to meet the approved on-site schedule and any site-specific travel, on-call, or after-hours requirements as needed
