Training or certification in Trauma-Informed Care, Motivational Interviewing, Crisis Intervention, and/or De-escalation Techniques
Experience working within New York Medicaid, Social Care Network (SCN), Managed Care, 1115 Waiver, or Health Equity initiatives
Experience providing care navigation, care management, community health worker services, outreach, health coaching, benefits navigation, or case management
Experience conducting community outreach, tabling events, health fairs, enrollment events, or grassroots engagement activities
Experience working with individuals experiencing food insecurity, housing instability, behavioral health conditions, substance use disorders, transportation barriers, justice involvement, or other social determinants of health
Bilingual proficiency preferred, particularly Spanish, Mandarin, Cantonese, Russian, Bengali, Haitian Creole, Arabic, or other languages commonly spoken in New York communities
Established knowledge of community resources and service networks within New York State
