Experience supporting telecommunications or unified communications environments.
Hands-on experience with **Cisco Unified Communications Manager (CUCM)**.
Experience provisioning and configuring Cisco IP phones.
Knowledge of VoIP technologies and voice services.
Experience performing moves, adds, and changes (MACs).
Experience supporting collaboration and voice communication platforms.
Ability to work onsite in Hackensack, NJ, five days per week.
Cisco Unified Communications Manager (CUCM)
Cisco IP Phones
VoIP
Telecom Support
Troubleshooting
Collaboration Technologies