763 Contractor Support Specialist jobs in New York,NY

OneMain Financial

Elmwood Park, NJ 07407

ProboTalent

New York, NY 10025

CRM & Helpdesk Experience
Tech Savvy
Active Listener
Multitasking Master
Analytical Mindset
You to be the primary point of contact for our users
Respond to inquiries via chat, email, and phone
Diagnose and resolve technical issues related to the ProboTalent platform
Escalating complex problems to specialized teams when needed
Educate & Empower: Guide users through platform functionalities
Document Everything: Accurately record all customer interactions and resolutions within our CRM system
Collaborate for Improvement: Share valuable user feedback to drive product enhancements
Proactive Problem Solver: Identify trends in customer inquiries to develop and update self-service resources proactively

USAA

New York, NY 10013

High School Diploma or General Equivalency Diploma.
2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
Proficient knowledge of residential construction.
Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Proficient negotiation, investigation, communication, and conflict resolution skills.
Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
Successful completion of a job-related assessment may be required.
Active Property & Casualty adjuster license

ProboTalent

New York, NY 10025

Remote
CRM & Helpdesk Experience
Technical Troubleshooting
Respond to inquiries via chat, email, and phone
Accurately record all customer interactions and resolutions within our CRM system
Diagnose and resolve technical issues related to the ProboTalent platform
Be a User Champion