8+ years of higher education consulting or university administration experience.
Deep expertise across multiple areas of student services, including:
Student Financials
Financial Aid
Bursar Operations
Registrar Services
Admissions and Enrollment Management
Demonstrated success conducting operational assessments and business process reviews.
Experience developing governance models, operating procedures, and institutional playbooks.
Strong stakeholder engagement and executive presentation skills.
Experience leading interviews, workshops, and process discovery sessions.
Ability to present findings and influence senior leadership decisions.
Strong documentation and organizational design experience.
Proven track record improving operational efficiency within colleges or universities.