This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
High school diploma or equivalent
Customer service and sales or retention experience
Ability to read, write, speak and understand English
Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair
Proficiency in billing systems
Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation