785 Customer Service Associate jobs in North Adams,MA

Competitive starting hourly rate of $20/hr with significant growth opportunities based on performance.

Pay Range: $20-$22 hourly

Starting Pay: $20/hr

At 3 Months: $20.50/hr

At 6 Months: $21/hr

In your first year, you can progress from $20/hr to $22/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually.

Eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.

Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.

Competitive, Performance-Based Compensation

Opportunity for overtime during busy seasons

Carvana Shares is something that we grant to our team members on an annual basis where you get to be an 'owner' in the company.

401(k) with Carvana match

100% Company Paid Healthcare Premiums plus Dental + Vision benefits.

Wellness program to support mental, physical and financial health.

Our pet care savings program

Generous paid time off (13 days for the first year, increases to 20 days thereafter)

We offer tuition reimbursement.

We have a student loan repayment program!

We also offer an Employee Stock Purchase Plan discount!

Extensive internal growth and professional development opportunities

Fast Track Advancement Opportunities

Stellar performers achieve higher pay rates sooner based on performance.

You will receive ample training

Process sponsored by Carvana

Process sponsored by Carvana

The hours for this position are from 7am - 5pm, 9am - 7pm or 11am - 9pm.

We ask that team members be available to work 7 days a week.

Days off will rotate between weekdays and weekend days.

At least 2 years of customer-facing experience

Maintain a clean driving record in accordance with Carvana's CMV Driver Qualification policy.

Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.

Ability to perform physically demanding tasks like detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions with occasional exposure to inclement/extreme weather (some markets may require deliveries to be made in the snow, while other markets require deliveries to be made in the summer heat) .

Ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)

Must be able to read, write, speak and understand English

Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat

Requires the grasping, carrying, lifting, pushing, and pulling of items of 50lbs.

Frequent driving requires excellent visual acuity and manual dexterity.

All applicants must pass a drug test

Obtain a DOT Medical Card.

Must be at least 21 years of age

Possess a valid driver's license.

Must be able to read, write, speak, and understand English.

Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana).

Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).

California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).

Nevada, Tennessee, and Virginia employees must apply for a Salesperson license within the first two weeks of employment (process sponsored by Carvana). Obtaining this license is a condition of employment; failure to secure it may impact continued employment in this role.

First-year earnings are estimated at $67,000–$70,00, based on individual sales performance.

Commission and bonus compensation

Renewal commissions that can create long-term income

Stock-option opportunities

You will be provided with your leads, training, technology, and ongoing support.

Union membership, protections, and positions.

Leads provided

No traditional cold calling

Medical, dental, and prescription benefits

Comprehensive training and licensing support

We will help you understand the licensing process and identify an appropriate solution.

Flexible hours - not just 8-5.

Have basic computer skills

Are comfortable using Zoom

You must hold or be willing to obtain the life-insurance license required in your province or state.

Applicants must be legally authorized to work in Canada or the United States.

Have sales, customer-service, hospitality, recruiting, or other people-facing experience. This is helpful but not required.