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Customer Servicecall Center

Northampton,MA

388 Customer Servicecall Center jobs in Northampton,MA

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Remote Benefits Specialist

Globe Life Virtual Sales - Northampton, MA

Globe Life Virtual Sales - Northampton, MA

Remote Benefits Specialist
RemoteFlexible Schedule
New, Posted 23 hours ago
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Deliver with the Spark Driver™ app, an alternative to retail opportunities

Spark Driver

Erving, MA 01344

~ 35 min OnsiteUrgently HiringFlexible Schedule

  • The Spark Driver app is available on both iOS and Android mobile devices. For best use, we recommend using iOS 11 and newer or Android 5.0 and higher. Additionally, all devices should have a camera with GPS.
  • You must be 18 years of age or older to complete deliveries with the Spark Driver platform.
  • A clean, smoke-free vehicle
  • Valid proof of auto insurance
  • Valid driver's license
  • Be authorized to perform services as an independent contractor in the U.S.
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Assistant Store Manager Track - Team Lead

Rocky's Ace Hardware

Ludlow, MA 01056

~ 28 min Onsite

  • Team Lead
  • Open and close the store in the absence of the Store Manager and Assistant Manager
  • Safety and security, as assigned
  • Oversee the tasks assigned to store team
  • Assist in the training of store team to ensure optimum performance and customer service
  • Oversee store team in the absence of the store manager to ensure optimum performance and customer service
  • Assist in inventory maintenance; general housekeeping
  • Oversee receiving of merchandise, processing shipments and/or store stocking as well as management of cash & receivables in accordance with company procedures as assigned or in the absence of management
  • Work with management team to achieve established sales and productivity goals
  • Assist in maintaining the good working condition of store equipment and fixtures
  • Work with management to develop and execute ideas and activities to increase store traffic
  • Ensure that end-caps, cross merchandising, and feature displays are properly merchandised and maintained
  • Set the example and consistently execute the highest standards relative to providing amazing customer service to all Rocky's customers
  • Resolve customer complaints in a manner that is timely, courteous and discreet
  • Authorize acceptance of checks, etc, in a manner that is consistent with company policy
  • Work with the processing of weekly hot sheets and price adjustments ensuring store bin tagging completed in a timely manner
  • Attend mandatory monthly store meetings
  • Other responsibilities as assigned by store management
SmartExplore AI is experimental.
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New, Posted 1 day ago
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Retail Sales Consultant

At&t

Holyoke, MA 01040

~ 15 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Prior retail or customer-facing sales experience is a plus
  • No sales experience? We'll provide you with the tools, training and coaching needed to help you meet and exceed your goals!
  • Weekly Hours: 40
  • Location: Holyoke, Massachusetts
  • AT&T; is a fair chance employer and does not initiate a background check until an offer is made
SmartExplore AI is experimental.
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New, Posted 9 hours ago
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Cashier

Pilot Company

Chicopee, MA 01020

$15.45-$19.83/hr
~ 22 min OnsiteFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

  • Required Qualifications
  • Incredible guest service skills and ability to maintain a guest focused culture
  • Ability to complete accurate sales transactions
  • Ability to use computers, telephones, and other equipment as needed
  • Ability to work as part of a team
SmartExplore AI is experimental.
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RETAIL DISTRICT MANAGER UNASSIGNED in SPRINGFIELD, MA

Dollar General

Agawam, MA 01001

~ 30 min Onsite

  • Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L; responsibility
  • A current driver's license
  • Acceptable driving history
  • Weekly travel in a company-provided vehicle with limited overnight stays
SmartExplore AI is experimental.
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New, Posted 1 day ago
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Field Service Technician ($20 PH starting)

Spectrum

Chicopee, MA 01020

$22/hr
~ 22 min Onsite

  • Education: High School diploma, GED, or equivalent work experience
  • Schedule: Ability to travel (including during inclement weather) to and from assigned customer premises, company facilities and other locations as necessary.
  • Language: Fluent in English.
  • Technical skills: Proficiency in using computers and software applications. Competent in using hand tools.
  • Abilities: Effective communication, professionalism, time management, organization, critical thinking, responsibility and reliability.
  • Valid Driver's license with safe driving record within company standards required.
  • Physical: Walk over various terrains and weather conditions while carrying tools and equipment. Safely use weight-bearing equipment (up to 345 lbs) and lift up to 75 lbs. Climb ladders up to 32 feet and work in confined spaces and at heights.Operate and navigate a company vehicle in changing environments. Work with small components and wires. Work outdoors for extended periods in any season and inclement weather.
SmartExplore AI is experimental.
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Retail Merchandise Associate

TJX

Hadley, MA 01035

$16.25-$16.75/hr
~ 11 min OnsiteFlexible ScheduleChildcare AssistanceEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • This position has a starting pay range of $16.25 to $16.75 per hour
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Able to work a flexible schedule to support business needs
  • Promotes credit and loyalty programs
  • Adheres to all labor laws, policies, and procedures
  • May be cross-trained to work in multiple areas of the store in order to support the needs of the business
  • Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Initiates and participates in store recovery as needed throughout the day
  • Provides and accepts recognition and constructive feedback
  • Adheres to all operational, merchandise, and loss prevention standards
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Role models established customer experience practices with internal and external customers
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Other duties as assigned
  • Possesses excellent customer service skills
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Works effectively with peers and supervisors
  • Retail customer experience preferred
  • Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance
SmartExplore AI is experimental.
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New, Posted 1 day ago
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Citizens Teller - Bilingual - Spanish Required

Citizens

Holyoke, MA 01040

$21/hr
~ 15 min OnsiteFlexible ScheduleBilingual PreferredEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • High School degree or GED
  • Minimum of 6 months experience processing transactions (cash and/or digital payments)
  • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
  • Strong listening and communication skills
  • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
  • Ability to problem solve and provide solutions to customer issues
  • Customer-centric to deliver exceptional service
  • Comfortable with using digital technology to support the delivery of business goals
  • Ability to work branch hours, which can include weekends and evenings
  • Bilingual - Spanish Required
  • Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link
SmartExplore AI is experimental.
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New, Posted 12 hours ago
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barista - Store# 22118, HADLEY, RUSSELL ST.

Starbucks

Hadley, MA 01035

~ 11 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
  • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
  • Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
  • Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
  • Available to perform many different tasks within the store during each shift
  • Ability to learn quickly
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Strong interpersonal skills
  • Ability to work as part of a team
  • Ability to build relationships
SmartExplore AI is experimental.
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New, Posted 1 day ago
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Auto Glass Installation Technician Trainee

Safelite

Brimfield, MA 01010

$22.25/hr
~ 45 min OnsiteEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

  • Valid state-issued driver's license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required
  • Must be 18 years of age or older Required
  • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
  • Ability to stand for extended periods, work in tight spaces, bend and twist body
  • Ability to use a variety of hand tools and power tools safely and effectively
  • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
  • Ability to read, write and interpret the English language and technical directions
  • Ability to communicate orally (via phone) and written (via computer or other electronic means)
  • Ability to maintain a professional appearance, adhering to Company dress code and PPE policies
  • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).
SmartExplore AI is experimental.
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