1177 Hybrid Customers Service jobs in Norwalk,CT

The expected base pay range for this position is: New York $32.50 - $36.00

This position will be eligible for a cash bonus, equity rewards

401(k) Savings Plan with company matching

Paid sick time

Employee Stock Purchase Plan

E&O; Insurance provided by Intuit

Employee Assistance Program

Discounts on Intuit products including a free copy of TurboTax

Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals

Marketing support

Benefits

Sunday through Saturday, for a minimum of 20 hours per week

Operating hours are subject to change and will likely scale up during periods of peak customer demand.

Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.

Must possess or be able to obtain any related State licenses, certificates, permits, or bonds

Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.

Familiarity with Circular 230

Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand.

Must be willing to wear a TurboTax uniform

Must be willing to work in a front facing retail environment

Proficient with technology, including tax preparation software and CRM/sales tools.

Must reside within the United States.

Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred.

Bilingual (English/Spanish) communication skills are a plus

Experience in holistic tax advisory services beyond tax filing

$20.75 - $24.37/hr

High school diploma or equivalent education

6+ months of specialized experience

Ability to stand during entire shift, excluding meal and rest periods

Ability to move and lift 55 pounds

Ability, on a consistent basis, to bend/twist at the waist and knees

Ability, on a consistent basis, to maintain attention and concentration for extended periods of time

Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position