1817 Call Center Remote jobs in Ohio

Customer Service Representative Remote/Short Term

Teladoc

all cities, OH

$12.50/hr

RemoteUrgently HiringFlexible Schedule

Status: Remote, W-9 (Independent Contractor)
1099 Independent Contractor opportunity
Teladoc
Responsibilities include: Answering incoming calls
Setting virtual appointments
Assisting with and verifying member registrations
Helping members add coverage or dependents to their account
Supporting members with billing-related questions and updates
Troubleshooting basic technical issues
Providing clear and professional guidance to help members navigate available services
Maintaining accurate documentation
A medical background is a definite plus
Strong attention to detail
Computer literacy, including good typing skills
Empathy, patience, and integrity
Self-sufficiency and strong organization skills
Strong multitasking skills, including the ability to utilize a variety of resources and computer applications simultaneously
The ability to maintain confidentiality and secure sensitive information
Quiet, dedicated, paperless and cell phone free workspace
Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)
A PC with Windows 11 (Macs and Chromebooks are not supported at this time)
At least 8GB of useable RAM
At least 200MB of free hard drive space
Up-to-date antivirus software
Access to a smartphone or device for multi-factor authentication
Dual monitors, each capable of displaying at least 1024 x 768 pixels
A USB noise-cancelling headset
You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY
Hours of operation are 24/7
Minimum of 30 hours per week
$12.50 per hour
Two consecutive weeks for certification classes, Monday through Friday, with eight hours of online classroom time each day
Certification class times (until classes are filled) are: 9am – 5pm ET, 2pm – 9pm ET, OR 6pm – 2am ET
Certification classes span two consecutive weeks
NexRep Perks program

SmartExplore AI is experimental.

New, Posted 8 hours ago

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LeafHome

Hudson, OH 44236

OnsiteChildcare AssistanceHealth InsurancePaid Time OffRetirement Benefit

Must hold a valid driver's license.
High School Diploma or equivalent.
Must possess effective verbal and written communication skills and other web-based programs
Must possess multi-tasking proficiency in ability to type while speaking to customers
Ability to work independently as well as in a team environment
Must be customer-oriented and able to effectively trouble shoot and resolve customer questions and concerns
Ability to adapt to new situations and learn quickly
High level of flexibility in a constantly changing environment
Ability to make decisions quickly by balancing company guidelines and customer needs
High degree of dependability, motivation, and flexibility
Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access).
Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

SmartExplore AI is experimental.

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