Ability to learn in-depth knowledge of merchant services and features of software and related hardware; ability to use that knowledge to troubleshoot issues.
Proficient with computers including keyboarding, Microsoft Office products, and internal/external software applications.
High School Diploma or equivalent required
Minimum of 1 year related work experience required in one or more of the following areas: Technical Support (software or mobile applications), Merchant Services, Payment Processing, Banking, Customer Service, or Customer Relationships.