Clinical License (Nursing preferred)
Minimum of 1-2 years of experience in Epic end user support role, service desk, or hospital setting
Certification in one or more of the following Epic modules: Ambulatory, ASAP, Inpatient Orders and/or Clin Doc, ADT, or Willow
Minimum of 1 year of experience managing a help desk or staff that have supported IT clinical systems
Minimum of 1 year of experience extracting data and running statistical reports
1-3 years of Clinical Informatics experience
Experience in EMR system integration with other clinical systems
Prior experience working tickets and day to day help desk functions
Prior experiencing with Project Management
Additional experience in one or more of any of the following Epic modules: Prelude, Cadence, HIMS, Resolute HB, Resolute PB, MyChart, EpicLink, EpicWeb, and/or Clarity