387 Technical Support Customer Agent jobs in Orlando,FL

Spectrum

Orlando, FL 32810

Bachelor's or associate degree in a technical field or equivalent education and training
3-4+ years technical support experience in TAC, NOC or contact center environments, or networking certification or training with 0-1 years related experience
0-1+ years' experience with at least one of the following: Fiber Internet Access, High Speed Data, Ethernet, Managed Network Services, Managed Security Services, Managed WiFi Services, Trunking, Unified Communications or TV Services
0-1+ years network troubleshooting in a 24x7 Operations Center
Ability to read, write, speak and understand English
Ability to deliver excellent client service
Ability to identify, analyze and troubleshoot technical issues efficiently
Ability to isolate equipment, facility and network component problems
Ability to prioritize, organize and follow established procedures
Sound judgment and initiative
Ability to master technical support tools and systems
Knowledge of network protocols, routers, switches, VPN, CWDM, HFC plant, routing policies, WiFi and VoIP platforms
Knowledge of Windows, Word, Excel and Outlook
Knowledge of coax and fiber technologies
Adherence to company policies, procedures and standards

At&t

Orlando, FL 32802

Hybrid-remote position reports to our 12150 Research Parkway, Orlando, FL location; if selected, you must be able to report to this location to work in center 3-4 days weekly and remotely from home 1-2 days weekly
This position reports to our 12150 Research Pkwy Orlando, FL 32826 location
40 hour per week schedule, which may include nights, weekends, and overtime
Paid training to set you up for success
Weekly Hours: 40
Location: Orlando, Florida
AT&T; is a fair chance employer and does not initiate a background check until an offer is made

HealthMarkets

Apopka, FL 32703

Disney

Kissimmee, FL 34747

Customs and Border Protection

Orlando, FL 32828

United States Customs and Border Protection

Kennedy Space Center, FL 32815

Dynamic Equipment Group

Orlando, FL 32810

High school diploma or GED required
3–5 years of heavy equipment/diesel mechanic experience OR recent technical school graduate
Must supply personal tools
Valid driver's license required
Must pass physical examination prior to starting
Successful candidate must consent to a drug test and pass a background check upon accepting this position prior to their start date