2+ years of experience in desktop support, field services, endpoint deployments, or related IT support roles.
Strong experience troubleshooting Windows-based desktops and laptops.
Hands-on experience with device imaging, configuration, and deployment processes.
Experience supporting hardware, peripherals, and end-user technologies in a corporate environment.
Familiarity with Microsoft Office 365 and common enterprise applications.
Ability to lift and transport IT equipment as needed.