110 Advertising Director jobs in Pamplin,VA

Competitive Compensation & Total Rewards Incentives

National Range: $89,400 to $139,000

High-Cost Range (includes New York): $111,800 to $173,000

In addition to base salary, this role is eligible to participate in a bonus incentive plan. Incentive compensation is based on individual and company performance and is not guaranteed.

Comprehensive Healthcare Coverage

Multiple 401(k) Savings Plan Options

Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)

Generous Paid Time Off – Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave

Disability, Life, and Long-Term Care Insurance

Tuition Reimbursement, Student Loan Repayment and Training & Certification Support

Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)

Caregiver and Mental Health Support Services

Company-provided training to support the licensing process

A Hybrid schedule of both Remote and In-Office days would be required if you reside within 50 miles of a Genworth | CareScout office. In office days are Tuesday, Wednesday and Thursday with working hours targeting our core business hours of 9am-5pm EST.

This position is available to Virginia residents as Richmond or Lynchburg, VA hybrid in-office applicants or remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, Washington DC, West Virginia or Wisconsin.

7+ years of leadership experience in customer service, sales, operations, contact center, or related customer-facing environments.

3+ years of experience leading managers, supervisors, or team leaders.

Bachelor's Degree or equivalent combination of education and experience.

Once in role, this position will require licensing in all 50 states and Washington, D.C., with company-provided training to support the licensing process.

Experience supporting insurance, healthcare, financial services, or other regulated industries.

Experience in sales or sales-support environments.

Experience leading both customer service and sales-focused teams.

Knowledge of contact center operations, workforce management, quality assurance, and performance management practices.

Experience with AWS Connect, Salesforce, or similar contact center and CRM platforms.

MBA or other advanced degree.

Professional certifications in leadership, operations, customer experience, project management, or continuous improvement disciplines.

$15 per hour

Opportunity to earn up to $300 in certification incentives in your first month of servicing by reaching the milestones below:

Completing certification and servicing at least 10 hours in Week 1: $50

Servicing at least 10 hours in Week 2: $50

Servicing at least 30 hours per week in Weeks 3 and 4: $200

Access to program experts who are available to meet with you upon request

Free certification to provide you with the information you need to be successful as a Customer Service Representative.

Exclusive discounts and savings on a variety of common expenses such as health and dental coverages, banking services, legal and technical support, and more!

Flexible scheduling

Hours of operation are Monday through Friday, 8:00 AM to 8:00 PM ET.

A minimum of 20 hours per week

Certification runs for 10 days, Monday-Friday, from 10:00 AM – 6:30 PM ET

You'll need a quiet, dedicated workspace

Access to high-speed, hardwired internet (no Wi-Fi or Satellite, please)

A PC with Windows 11 (Macs and Chromebooks are not supported at this time)

At least 8GB of RAM, with at least 4GB available for use

A processor capable of reliably running all required software and programs simultaneously

Up-to-date antivirus software

Dual monitors, each capable of displaying at least 1024 x 768 pixels

A USB noise-cancelling headset

A webcam for your Certification experience

A smart phone to facilitate dual-factor authentication

You are eligible to contract with NexRep if you reside in one of these states: AL, AK, DE, FL, GA, ID, IN, IA, KS, KY, LA, MI, MS, MT, NE, NV, NH, NM, NC, ND, OH, OK, PA, SC, SD, TN, TX, UT, VA, WV, or WY.

We do not currently contract with anyone outside of the US.

Each independent contractor services a minimum of 20 hours per week

At least one year of experience in a call center customer service environment is preferred

Medical office, pharmacy, or non-clinical medical experience is very helpful