2916 Customer Advocate jobs in Philadelphia,PA

Starting Hourly Rate / Salario por Hora Inicial: $17.25 USD per hour

We have some amazing training that will help teach you everything you need to know.

Flexible work schedule (e.g., nights, weekends and holidays)

Accurately handle cash register operations

Climb up and down ladders

Frequently lifting or moving merchandise up to 40 pounds

Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Performance-based incentives

Performance-based incentives/bonuses

Comprehensive health and wellness coverage and a 401(k) match

Paid time off and eight paid holidays

Continuous learning and leadership development

Joining one of our Colleague Resource Groups

Our volunteer opportunities

Merchandise discounts

Annual merit review

Employee Assistance Program with mental health counseling and legal/financial advice

401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more

Full Time

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week.

All schedules contain weekend shifts as part of the requirements.

Flexible availability, including days, evenings, weekends and holidays

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality

Read and understand employment policies and safety rules/procedures in English

You can handle electronic devices with no problem

This position requires talking, lifting, constant moving, standing, and reaching with arms and hands

Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level

Requires close vision, color vision, depth perception, and focus adjustment

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

At least 2 years of selling or customer experience preferred

A starting pay range of $12.00 to $12.50 per hour

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

401(k) match

Medical/dental/vision

HSA

Health care FSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Auto/home insurance discounts

Scholarship program

Adoption assistance

Able to work a flexible schedule to support business needs

Able to work a flexible schedule to support business needs

Capable of lifting heavy objects with or without reasonable accommodation

Retail customer experience preferred

Competitive base salary and compensation package

Annual stock grant

$19.50

$5.00 per hour training pay

Hourly training pay

Annualized incentive target of $18,000/year

Actual incentives vary based on performance and full-time status.

All employees at T-Mobile are guaranteed to earn $20/hour inclusive of base pay and incentives.

Annual Stock Grant

Employee stock purchase plan

401(k)

Access to free, year-round money coaches

On-the-job training

Medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D; coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.

Mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

Within the first 90 days

High School Diploma/GED (Required)

6 months of customer service and/or sales experience

At least 18 years of age

Legally authorized to work in the United States

Retail environment preferred.

Bonus plan eligible

Weekly pay

Generous paid time off

Career development program

401(k) with company match

Full medical, dental and vision insurance

Associate discounts on in-store and online merchandise, services and warranty plans

Discounts at hundreds of retailers, restaurants and more

Full-time hours

Flexible schedule based on the store's needs

Able to work a flexible schedule based on the store's needs

Experience directing a team and/or supervising others while managing many priorities

Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)

Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously

$500 Sign On Bonus

$20/hour with a shift differential

Health & Wellness benefits starting on day 1 of employment

Paid parental leave

401K eligibility

Tuition reimbursement

Employee Assistance Program eligibility / Health Advocate

Paid vacation and Paid holidays

D shift, Wed 1:45am-8am Thurs-Sat 7:75pm-8am

May be required to work overtime or on another shift as needed.

Stands 2/3 to full time on the shift daily.

Uses hands and fingers to handle, and feel 1/3 to 2/3 of the shift daily.

Reaches with hands and arms 1/3 to 2/3 of the shift daily.

Lifts 50 pounds 1/3 to 2/3 of the shift daily.

Requires close vision (clear vision at 20-inches or less).

Color vision (ability to identify and distinguish colors).

High school diploma or general education degree (GED).

Must have one to two years related experience and/or training.

Must have strong mechanical skills to analyze and operate label machine equipment.

All final candidates to successfully complete a comprehensive background check and a drug screening

Group Health and Wellness (Medical, Dental, and Vision)

Health Savings Account (HSA)

Educational Assistance

Voluntary plans, including critical illness, accident, and hospitalization

401k plan with Company Match and Roth contributions with immediate vesting

Pet Insurance discounted legal services, employee discount programs, and more….

Flexible shifts based on business needs

Ability to work flexible shifts based on business needs

Communicates clearly, professionally, and confidently in English. Can explain information in a way customers can easily understand.

Familiarity with troubleshooting iOS (iPhone/iPad), Android (Handset/Tablet), Gaming Consoles (Xbox, PlayStation), Smart TVs (Samsung, Vizio, Amazon), Streaming Devices (Roku, Firestick) and Computer Browsers (Firefox, Chrome)

Ability to navigate multiple windows and applications to provide accurate information to end users

High school diploma or equivalent

Must pass all assessments, system, and background checks

Desktop or laptop computer with Windows 11 Operating System (Sorry No Apple, Chrome OS, or Tablets)

Additional Monitor (2 monitor minimum requirement)

Wired USB headset

Ability to connect an ethernet cable to a wired modem connection (wireless and Wi-Fi modems are not allowed)

Smartphone for two-factor authentication

Attached or embedded webcam on your personal device

Prior call center experience preferred