1149 Administrative City Or County jobs in Phoenix,AZ

$19.50/hour

$20.50/hour for bilingual representatives

Monthly incentive opportunity of up to $500

The pay range for this position is $19.50 - $20.50/hr.

Mandatory training for the first 3 weeks

Employees have opportunities to grow into leadership roles and other operational departments

Professional development

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D; for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Mon-Fri!!

Mandatory training for the first 3 weeks, Monday through Friday 9:00am - 5:30pm

After training, schedules may offer flexibility with start times between approximately 8:00 AM and 10:00 AM

1-3 years of recent experience in a contact center taking high volumes of inbound & outbound calls.

High school diploma or equivalent

Training attendance is required and cannot be missed

$19.50/hour

$20.50/hour for bilingual representatives

$19.50 - $20.50/hr.

Monthly incentive opportunity of up to $500 based on attendance and performance metrics after initial ramp-up

Mandatory training for the first 3 weeks

Employees have opportunities to grow into leadership roles and other operational departments, with a company culture that emphasizes internal promotion and professional development.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D; for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Mon-Fri!!

Mandatory training for the first 3 weeks, Monday through Friday 9:00am - 5:30pm

After training, schedules may offer flexibility with start times between approximately 8:00 AM and 10:00 AM

1-3 years of recent experience in a contact center taking high volumes of inbound & outbound calls.

High school diploma or equivalent

Training attendance is required and cannot be missed

This role is ideal for candidates with recent contact center experience

After hours and on-call

Shall possess the experience and expertise necessary to perform Information Technology Administrator functions and shall have the capability to provide administrator-level permissions for desktops, servers, networks, and other systems required to support the CITY's technology needs.

Shall have a minimum of three (3) years of information technology experience, within the past five (5) years, supporting applications, networks, servers, and desktops for a transit property or operation of comparable size and scope.

Ability to learn customer support processes and techniques.

Competency with Microsoft Office Suite.

Competency with Microsoft Windows 10/11

General knowledge of network/LAN, file and print servers, printers.

Two (2) + years of Service Desk, Call Center, or technology troubleshooting experience

Able to upskill knowledge of Transportation systems and hardware.

Applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Experience with software and hardware prevalent in the fixed route industry including but not limited to Trapeze and Spare.

Experience in transit related systems to include on vehicle technology such as Mobile Data Terminals, radios, Security cameras, Safety triggered cameras, pre-trip and post-trip systems, annunciators, automatic passenger counters, etc.

A+ or Network + Certification

Microsoft Certifications

HASTUS experience