363 Implementation Specialist jobs in Pigeon Forge, TN

High school diploma or equivalent
2+ years' experience in customer service, call center, or fraud-related roles
Strong interpersonal skills and the ability to build and maintain client relationships
Problem solving ability, and client advocacy and/or voice of the client strategy experience
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external client
Excellent computer proficiency (MS Office - Word, Excel and Outlook)
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary client service
Excellent problem-solving, analytical, and multitasking abilities
Proficient in navigating multiple computer systems and handling complex data
Ability to work efficiently in a fast-paced environment with a focus on accuracy and detail
Ability to perform the essential job functions consistent safely and successfully with or without the ADA, FMLA and other federal, state, and local standards
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards
Must be able to talk, listen and speak clearly on telephone

Helen Ross McNabb Center

Knoxville, TN 37902

Npa Worldwide

Alcoa, TN 37701

U.S. Customs and Border Protections

Pigeon Forge, TN 37863

Safelite

Dandridge, TN 37725

Must be 18 years of age or older.
Valid state-issued driver's license and any other licenses (as required by federal, state and local laws) to operate a company vehicle.
Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs.
Ability to stand for extended periods, work in tight spaces, bend and twist body
Ability to use a variety of hand tools and power tools safely and effectively
Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance
Problem-solving and ability to trouble-shoot issues, independently and collaboratively
Ability to read, write and interpret the English language and technical directions
Ability to communicate orally (via phone) and written (via computer or other electronic means)
Ability to maintain a professional appearance, adhering to Company uniform and PPE policies
Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures)
On-the-job training/completion of Safelite SafeTech™ certification. Required