1772 Desktop Support Manager jobs in Pompano Beach, FL
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Call Center Workforce Management Manager

Teleperformance

Hollywood, FL 33026

~ 32 min OnsiteUrgently HiringFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

  • Minimum 3 years call center experience
  • Ability to understand, analyze and report on call center metrics
  • 2 years WFM experience
  • Must be able to provide leadership and direction to mission control analysts, scheduling analysts and coordinators to drive efficiency and optimize service delivery
  • Ability to define problems, collect data, establish facts and draw valid conclusions
  • Proficient in MS Excel and WFM Software utilized by projects being managed (i.e., Blue Pumpkin, IEX, Aspect, etc.)
  • Must demonstrate strong analytical, numerical and problem-solving skills
  • Flexible schedule and impeccable attendance record
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Call Center Workforce Management Manager

Teleperformance

Boca Raton, FL 33431

~ 26 min OnsiteUrgently HiringFlexible ScheduleHealth InsurancePaid Time OffRetirement Benefit

  • Minimum 3 years call center experience
  • Ability to understand, analyze and report on call center metrics
  • 2 years WFM experience
  • Must be able to provide leadership and direction to mission control analysts, scheduling analysts and coordinators to drive efficiency and optimize service delivery
  • Ability to define problems, collect data, establish facts and draw valid conclusions
  • Proficient in MS Excel and WFM Software utilized by projects being managed (i.e., Blue Pumpkin, IEX, Aspect, etc.)
  • Must demonstrate strong analytical, numerical and problem-solving skills
  • Flexible schedule and impeccable attendance record
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Manager IT Administrator

Lifespace Communities

Delray Beach, FL 33445

$33.67-$46.31/hr
~ 32 min Onsite

  • Bachelor's degree in management information systems, computer science, or business
  • Ability and willingness to work in an environment providing 24x7x365 support to our communities
  • Advanced Professional Certification (e.g., MCDT, MCSE)
  • Five to eight years of IT infrastructure experience with demonstrated progression of skills and responsibilities
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IT QA Manager

Cinch Home Services

Boca Raton, FL 33431

~ 26 min Onsite

  • In-depth knowledge of quality assurance methodologies, tools, and frameworks
  • Familiarity with tools such as Jenkins or Git for continuous integration/continuous testing
  • Proven experience managing QA teams, including training, performance management, and team development
  • Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field
  • Exposure to testing frameworks like Jasmine, Mocha, Karate
  • Experience with performance testing and load testing tools (JMeter, LoadRunner), security testing, accessibility compliance testing
  • 5+ years demonstrable experience as a QA Manager in a scaled software engineering environment
  • In-depth knowledge of Agile, Scrum, and Waterfall methodologies and the ability to implement QA processes in an Agile environment
  • Experience with software testing, defect tracking, and quality management systems (JIRA, TestRail, Quality Centre)
  • All testing phases: Functional, Regression, Integration, System, UAT, and Usability in an Agile environment
  • Working knowledge of modern web / mobile stacks: HTML5, AJAX, Node.js, AngularJS, iOS/Android development
  • Experience with cloud-based QA tools and testing in a cloud environment (AWS, Azure) and AI testing tools
  • Background in developing and managing automated test suites using tools (Selenium, TestNG, QTP, or similar) and scripting languages
  • Experience cross-browser and cross-device testing on iOS and Android platforms
  • Writing and executing SQL queries, working with XML and JSON file formats
  • Testing REST and SOAP APIs using tools like Postman, SoapUI, SOAtest, and cURL
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Director, Platform Technology Services

Rich Products Corporation

Fort Lauderdale, FL 33336

Remote

  • Excellent leadership and team management skills with the ability to motivate and mentor a diverse team of technical professionals
  • Project management expertise with a track record of successfully delivering complex projects on time and within budget
  • Strong communication and interpersonal skills to effectively collaborate with business stakeholders, technical teams, and executives
  • Proven experience in risk management and problem-solving, with the ability to navigate through challenges and uncertainties
  • Broad industry experience across manufacturing and consumer, spanning both digital and physical platforms
  • Proven experience (10+ years) in managing IT application delivery, including managing SAP ERP, CRM, Custom, and SaaS technologies
  • Strong understanding of application lifecycle management, including requirements gathering, solution design, development, testing, deployment, and support
  • Proven experience as a Director of Applications/ Infrastructure or in a comparable executive leadership role
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Strategic thinker with the ability to align technology strategies with business goals
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Space Execution Specialist

Constellation Brands

Pompano Beach, FL

OnsiteHealth InsurancePaid Time OffRetirement Benefit

  • Understanding of a variety of system output and application of measures for Circana, and Shopper-Insights
  • Bachelor's degree or equivalent experience required
  • Must have a valid driver's license and be able to drive a car and travel via plane/train as needed
  • Must be at least 21 years of age
  • Knowledge of, or ability to learn, Blue Yonder (Space Planning) software, Space Station, Mission Control and PowerBI platforms
  • Above average user of Microsoft Excel and PowerPoint
  • 2+ years of experience in the beverage alcohol industry with knowledge of distributor and retailer space management
  • Ability to travel a minimum of 25% of his/her working time, including up to 5hrs driving time
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