1392 Technical Manager Software Features jobs in Pompano Beach,FL

$22.00 - $27.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D; for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

After-hours (evening & weekend) on-call rotation

Onsite hours of operation are between 7:00 am and 6:00 pm, Monday through Friday.

High school diploma or equivalent

Minimum two years experience in customer service and quality assurance.

Previous experience using a ticketing system that manages support requests and monitoring trends.

Experience with scripting and automation.

Strong technical troubleshooting skills with hardware and software issues.

Understanding help desk processes and service management principles.

Ability to lift up to 50 pounds

Associates or Bachelors Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field. Or equivalent work experience.

1 to 3+ years of IT work experience in computer systems or support

Demonstrated working knowledge of basic hardware and software products

Troubleshooting skills

Desktop

Customer support

Technical support

Help desk

Help desk support

Troubleshooting

Active directory

Audio visual support

Hardware troubleshooting

Software troubleshooting

Systems support

Network administration

Additional certifications or relevant education is a plus.

IT Enterprise experience is preferred

Virtual Meeting Applications knowledge preferred (MS Teams, Cisco Webex, Zoom, GoTo, etc.)

Audiovisual Equipment knowledge preferred (Microsoft Teams Rooms certified equipment)

California (Bay Area): $27.00 - $41.00

Southern California: $27.00 - $41.00

Colorado: $26.00 - $39.00

Hawaii: $27.00 - $41.00

Illinois: $26.00 - $39.00

Maine: $23.50 - $35.00

Maryland: $26.00 - $39.00

Massachusetts: $29.50 - $34.47

Minnesota: $23.50 - $35.00

New Jersey: $27.00 - $41.00

New York: $27.00 - $41.00

Ohio: $23.50 - $35.00

Vermont: $26.00 - $39.00

Virginia: $26.00 - $39.00

Washington: $27.00 - $41.00

Washington, DC: $26.00 - $39.00

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs

401(k) Savings Plan with company matching

Paid sick time

Employee Stock Purchase Plan

E&O; Insurance provided by Intuit

Employee Assistance Program

Discounts on Intuit products including a free copy of TurboTax

Ongoing collaboration opportunities with TurboTax's network of growth-minded professionals and marketing support

With training provided by Intuit

Primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week

Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season

Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.

Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.

Must be comfortable working onsite at a TurboTax office location

Must be willing to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time

Must reside within the United States.

Must possess or be able to obtain any related State licenses, certificates, permits, or bonds.

Proficient with technology, including tax preparation software and CRM/sales tools.

EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred.

Familiarity with Circular 230

Bilingual (English/Spanish) communication skills are a plus

Experience in holistic tax advisory services beyond tax filing

Performance-based bonuses

USD $75,000.00/Yr.

USD $141,750.00/Yr.

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

5 Paid Holidays

Regular Full-Time

Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers

Proficient knowledge and use of estimating software, CCC ONE Total Repair Software

Proficient with Computers and other technology

Valid driver's license required

At least one year of center leadership/management experience required.

Must have professional teaching experience with infant to preschool children.

Strong knowledge of state licensing rules and regulations.

Must meet state specific guidelines for the role.

Two or more years of center leadership/management experience highly preferred.

Bachelor's degree in ECE or related field highly preferred.

CPR and First Aide Certification highly preferred.