Must be Fluent in English & Spanish
Reside in Puerto Rico.
Ability to successfully complete a 3 week virtual training class & 2 weeks of nesting.
You cannot miss a day of training.
Successfully complete customer service assessment & typing test on a computer (not compatible with mobile devices).
High school diploma, GED, or college degree
Must have 6 months of customer service experience.
Ability to work weekends (if needed based on call volumes).
You must have a home internet connection with 25 Download and 10 Upload Speed
Must be able to hardwire your work computer directly to your home modem via ethernet.
Satellite internet and wireless internet are not acceptable.
Must have a quiet, distraction free workspace.
Workspace must be clutter free, free of distraction, no one is allowed in workspace during working hours, no writing utensils, or unauthorized electronics in the work area.
Must be flexible to work during hours of operation.