1092 Gov jobs in Pooler,GA

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Inbound Customer Care Agent

MCI Careers

Savannah, GA 31419

~ 22 min OnsiteHealth InsurancePaid Time OffRetirement Benefit

Must be 18 years of age or older
High school diploma or equivalent
Excellent written and verbal communication skills
Ability to type at least 20 words per minute
Basic proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Familiarity with Windows operating systems
Dependable and punctual with a strong work ethic
Strong problem-solving and follow-up skills
Conflict resolution and negotiation abilities
Customer-focused: empathetic, patient, and responsive
Able to multitask, stay organized, and self-manage
Comfortable in a fast-paced, dynamic environment
Excellent interpersonal skills and a collaborative mindset
Must be authorized to work in the country where the job is based
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
PHYSICAL REQUIREMENTS: This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.