CRM Systems Experience with customer relationship management platforms.
Data Entry & Documentation Accurately recording member interactions and application reviews.
Microsoft Office Suite Proficiency in Word, Excel, Outlook, and possibly Access or Teams.
Ability to use Microsoft Office products (i.e., Outlook, Teams, etc.) and utilize dual monitors/toggle between systems at the same time
Must be able to read, speak, and take notes at the same time on a phone call
Must be able to work in a fast-paced environment