High School Diploma or GED required
5+ years of experience in laboratory services, warehouse, logistics, or inventory management operations
2+ years of formal supervisory experience with direct reports and full performance management responsibility
Documented experience leading operational improvement initiatives
Experience in a client-embedded services or regulated facility environment
Microsoft Teams experience
Proficiency with inventory management systems (SAP, Workday, LIMS, or equivalent) including reporting and analytics modules
Intermediate Excel skills including pivot tables, lookup functions and basic data analysis
Ability to analyze operational data and communicate findings to non-technical audiences
Working knowledge of continuous improvement methodologies (Lean, Six Sigma)