10+ years of experience in a creative operations leadership role with an agency or in-house creative organization
Proven experience developing and managing operational models that deliver creative assets at scale
Experience with creative agency operating models, including intake, workflow, project management, resource management, planning, production, and operational governance
Experience managing complex, high-volume creative work across multiple partners, channels, and markets
Demonstrated experience designing and implementing processes, workflows and governance frameworks that improve organizational effectiveness
Experience with capacity planning, resource forecasting, workload management and the strategic use of internal and external resources