Bachelor's degree in Facility Management, Business Administration, or related field preferred, or equivalent combination of education and experience
Experience with computerized maintenance management systems (CMMS) or call center work order platforms
Knowledge of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) in facility management environments
Background supporting operational reporting, budgeting, financial systems, and purchasing processes
Experience coordinating with project management teams on facility-specific initiatives
Familiarity with vendor management and contract administration