5+ years of experience providing support to an IT operations environment, in a team-oriented, collaborative environment
Experience as a Tier 2 Service Desk Technician or responding to incident tickets
Experience with workstation hardware and software support, printers, desktop imaging, KVM's, and peripheral devices and accompanying cabling and software
Experience with Active Directory, virtualization, and basic networking
Ability to install, configure, troubleshoot, and maintain hardware and software on Windows and Unix operating systems
Active TS/SCI clearance; willingness to take a polygraph exam
HS diploma or GED
DoD 8570 IAT Level II Certification such as Security+ CE Certification
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; TS/SCI clearance is required.