314 Customer Care Associate jobs in Rhode Island

High School Diploma or GED equivalent
Must be minimum of 18 years of age
Valid Driver's License from state of residence & minimum 1 year clean driving record
Successful clearance of background checks
A caring attitude with a dedication to assisting others
Strong attention to detail, organizational skills, and effective communication skills
A reliable, responsible attitude and a compassionate approach
A commitment to quality in everything you do

U.S. Navy

Providence, RI 02909

Citizens

Newport, RI 02840

High School degree or GED
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
Strong listening and communication skills
Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
Ability to problem solve and provide solutions to customer issues
Customer-centric to deliver exceptional service
Comfortable with using digital technology to support the delivery of business goals
Ability to work branch hours, which can include weekends and evenings
Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link. How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You'll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.