To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Must be 18 years and older
High school Diploma/GED
1–2 years of technical support or IT helpdesk experience in a contact center.
Strong knowledge of operating systems, browsers, and common software.
Fluent in English and Spanish
Must be authorized to work in the country where the job is based.
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening.
Job offers are contingent on drug screening results. (Does not apply in Canada)
This job operates in a professional office environment.
The employee will be largely sedentary.
The employee will be required to sit/stand for long periods while using a computer and telephone headset.
The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
The employee may occasionally be required to move about the office to accomplish tasks.
Reach in any direction
Raise or lower objects
Move objects from place to place
Hold onto objects
Move or exert force up to forty (40) pounds