5+ years of related experience in quality within the automotive industry, including experience with APQP (Advanced Product Quality Planning).
Experience or strong foundational knowledge of center stack displays, HVAC switches, and instrument cluster displays as commodities.
Background working with automotive electronic components as a minimum requirement.
Basic knowledge of how to establish and manage containment activities at customer locations.
Thorough knowledge of manufacturing methods and processes, including production flow, layout, assembly operations, and production equipment, gained from experience as a GM supplier or working directly with GM.
Experience working with GM's supplier portal to manage quality and manufacturing-related activities.
Proficiency in Microsoft products (such as Word, Excel, PowerPoint) for documentation, reporting, and analysis.
Familiarity with basic lab diagnostics equipment used for defect analysis and product testing.
Ability to collect and interpret data logs.
Ability and willingness to travel within the USA and Mexico approximately 15–20%, including on short notice, to support customer quality issues.
Ability to effectively support and participate in global meetings virtually.
Hands-on capability in software debugging, soldering, ECU flashing, in-vehicle firmware updates, and removal/installation of electronic components.
Demonstrated experience supporting issue analysis, root cause identification, technical solution implementation, and lessons learned activities using methods such as 5 WHYs and 8D.
Experience with BarTender barcode software for creating, automating, and managing labels, packing slips, barcodes, RFID tags, and related items.
Experience in automotive infotainment, HMI (Human-Machine Interface), and cockpit display systems.