High School Diploma/GED or equivalent educational experience
Strong verbal and interpersonal communication skills
Strong problem solving and conflict resolution skills
Accurate and detail-oriented
Highly organized and ability to adapt quickly to changing priorities
Ability to interact with guests, coworkers and management in a professional and courteous manner
Ability to remain outgoing and approachable
Ability to serve both internal and external customers
Ability to speak in a clear, concise and pleasant voice
Ability to multi-task and work efficiently
Ability to follow established dress code policies and practice good personal hygiene
Ability to respond to customer inquiries while remaining pleasant and cheerful
Ability to enthusiastically and professionally describe property-wide amenities
Treasure Island guest service training
TIPS training and certification
Basic CPR/First Aid training
Any position-related training as determined by department manager
Must be able to sit, walk or stand and exert fast-paced mobility, when necessary
Must have a good sense of balance, and be able to bend, kneel and stoop
Must be able to reach and twist routinely
Must be able to push, pull and grasp objects routinely
Must have the ability to independently lift up to 25+ pounds occasionally
Must be able to perform repetitive hand and wrist motions
Must have good eye hand coordination
Must be able to operate foot pedals
Must be able to physically see and identify persons/property
Must be able to physically hear conversation in person and over radio equipment
