Quality Manager
AS9100
Applicable regulatory requirements
Defect quality, safety, and reliability requirements of the aerospace industry
Manage quality team
Drive continuous improvement initiatives
Foster a culture of accountability, collaboration, and customer satisfaction
Ability to obtain and maintain security clearance, if needed
Develop, implement, and maintain a comprehensive QMS that complies with AS9100 and applicable regulatory requirements.
Define and document quality policies, objectives, procedures, and standards to ensure consistent product quality and process control.
Coordinate and manage all activities related to AS9100 certification and periodic recertification audits.
Prepare and present regular reports on QMS performance, audit outcomes, and key quality metrics to executive leadership.
Monitor production processes to identify areas for optimization, efficiency improvement, and waste reduction.
Conduct internal audits and inspections to verify adherence to quality standards and identify potential nonconformities.
Analyze quality data, metrics, and trends to support data-driven decision-making and performance improvement.
Perform root cause analysis (RCCA) and implement corrective and preventive actions (CAPA) to resolve quality issues.
Champion Lean, Six Sigma, and continuous improvement initiatives to drive operational excellence.
Lead, mentor, and develop a team of quality engineers, inspectors, and technicians.
Set clear goals and expectations, provide constructive feedback, and foster a culture of accountability, collaboration, and respect.
Promote a culture of quality awareness throughout the organization by training staff on best practices and QMS procedures.
Identify opportunities for professional growth and skill development within the quality team.
Serve as the primary liaison for quality-related communication between internal teams, suppliers, and customers.
Collaborate with engineering, production, supply chain, and management teams to resolve quality issues and ensure alignment with company objectives.
Prepare, analyze, and present quality performance reports to internal and external stakeholders
Manage and resolve customer complaints and quality concerns promptly and effectively.
Monitor customer feedback and implement actions to enhance satisfaction and strengthen relationships.
Support customer inspection, customer/regulatory audits, ensuring full transparency and compliance.
Oversee supplier quality performance through audits, assessments, and corrective actions.
Ensure supplier materials and components meet quality standards and contractual obligations
Stay current with industry regulations, FAA requirements, and AS9100 updates
Other duties as assigned.
