Must speak and write both English and Spanish fluently.
If English is not your first spoken language, an ESL proficiency assessment is required before enrolling.
A quiet, secure workspace and a reliable hardwired internet connection meeting the program's required speeds (minimum 8 GB RAM).
Comfort with dual monitors, screen-sharing, navigating multiple windows, and muting/unmuting seamlessly.
A webcam and a USB noise-cancelling headset (you will be on camera during certification).
High school diploma or equivalent.
Willingness to complete a virtual certification course, including Spanish role-play scenarios.
Background check and photo ID verification required.