1032 Technical Support Customer Agent jobs in San Antonio,TX

Alorica

San Antonio, TX 78228

High school diploma or GED
3+ years of experience in tech support, customer service, call centers, or online support (chat/social media)
Ethernet connection and a distraction-free work area
Strong communication and customer service skills, including listening, empathy, and problem-solving
Able to clearly write and document customer issues
Comfortable multitasking across systems while helping customers
Able to handle a high volume of work, including back-to-back calls or cases
Familiar with common web browsers (Chrome, Edge, Safari, Firefox)
Basic knowledge of Microsoft Office
Must not be on any corrective action or performance plans
Must have held your current position for 6+ months
Must have relevant industry/program experience

US Customs and Border Protection

San Antonio, TX 78255

Spectrum

San Antonio, TX 78247

High school diploma or equivalent
6 months of customer service or phone sales experience to enhance customer satisfaction and retention
Knowledge of cable communications products: TV, internet, and telephone
Strong English and Spanish communication skills
Bilingual Spanish Required
Flexibility for variable hours, including weekends and holidays
Adaptability and problem-solving in dynamic environment

USAA

San Antonio, TX 78204

Spectrum

San Antonio, TX 78247

High school diploma or equivalent
6 months of customer service or phone sales experience to enhance customer satisfaction and retention
Knowledge of cable communications products: TV, internet, and telephone
Strong English and Spanish communication skills
Flexibility for variable hours, including weekends and holidays
Adaptability and problem-solving in dynamic environment
Bilingual Spanish Required
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.