610 Technical Support Manager jobs in San Antonio,TX

Alorica

San Antonio, TX 78228

High school diploma or GED
3+ years of experience in tech support, customer service, call centers, or online support (chat/social media)
Ethernet connection and a distraction-free work area
Strong communication and customer service skills, including listening, empathy, and problem-solving
Able to clearly write and document customer issues
Comfortable multitasking across systems while helping customers
Able to handle a high volume of work, including back-to-back calls or cases
Familiar with common web browsers (Chrome, Edge, Safari, Firefox)
Basic knowledge of Microsoft Office
Must not be on any corrective action or performance plans
Must have held your current position for 6+ months
Must have relevant industry/program experience

Spectrum

San Antonio, TX 78228

High school diploma or equivalent
6 months of customer service or phone sales experience to enhance customer satisfaction and retention
Knowledge of cable communications products: TV, internet, and telephone
Strong English and Spanish communication skills
Flexibility for variable hours, including weekends and holidays
Adaptability and problem-solving in dynamic environment
Bilingual Spanish Required

Maximus

San Antonio, TX 78223

An active TS/SCI clearance is required.
Must be able to report on-site in San Antonio, TX up to five days per week based on customer requirements.
Bachelor's degree in related field required.
A Master's degree may substitute for 2 years of experience.
IAT Level II certification required
10 years of experience in the functional area.
10 years of software development experience in object-oriented and scripted languages (see section 4.2) with the ability to apply tool suites related to DevSecOps, microservices and containers.
2 years of experience in container technology to include but not limited to: Kubernetes, Docker, and Amazon EKS.
5 years of experience with bug tracking software (e.g., Jira).
5 years of experience testing web-based application(s) across various security domains including but not limited to unclassified (NIPR), classified (SIPR), and Top Secret (JWICS).
5 years demonstrate experience leading software development programs or projects.
Demonstrated experience in preparing, conducting, and documenting various systems tests and results to verify system operability and compliance with project standards and requirements.
Practical experience integrating Restful interfaces and sending and receiving Restful information.
Practical experience developing and deploying software in a cloud environment.

CHRISTUS Health

San Antonio, TX 78251

USAA

Converse, TX 78109

Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree.
6 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s).
4 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews.
Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python
Demonstrated experience researching technical issues and generating creative/innovative solutions.
Demonstrated experience addressing production issues by troubleshooting applications and systems.
Experience articulating technical challenges and solutions.
Demonstrate strong knowledge of security coding practices and secure system fundamentals.
Demonstrated experience working with cloud technologies and tools.