Bachelor's degree in Business Administration, Finance, Healthcare Administration, Operations Management, Information Systems, Healthcare Informatics, Engineering, or related discipline.
7+ years of experience in diagnostic laboratory operations, specialty laboratory services, revenue lifecycle management, client services, order management, patient services, business operations, or process transformation.
3+ years of experience leading large-scale operational improvement, workflow redesign, automation, or technology transformation initiatives.
Demonstrated success improving operational performance through analytics, process optimization, and technology enablement.
Experience supporting revenue lifecycle functions from order intake through billing hand-off.
Experience leading enterprise process architecture, workflow modernization, or operational excellence programs.