Education: High School Diploma or General Education Development (GED)/equivalent required;
Experience: 7+ years' progressive experience leading third-party logistics (3PL) or contract logistics operations for large/enterprise customers.
Manage complex logistics operations in a high-volume, preferably multi-site environment.
Prior experience engaging with customers directly to conduct business reviews, resolve escalations/conflicts, and participate in the contract renewal/negotiation process.
Strong functional knowledge of Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP), and reporting/data tools.
Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
Comfort commuting to/from and working in a 100% on-site setting (listed in this posting), with travel for related meetings, events, and client engagements (up to 30%).