Experience creating SOP's for regulated industries.
Ability to work with technology including but not limited to PK, Zendesk, Guru, Outlook, etc.
Effective verbal and written communication skills in English language
Bachelor's degree in English, Business, or a technical discipline with 2+ years of related work experience
2 to 5 years of previous experience in technical writing, specifically in creating SOPs or procedural documents
Experience in developing policies, procedures, manuals, or formal documents
Proficiency in using word processing software (e.g., Microsoft Word) and possibly other tools such as document management or content management systems (CMS)
Understanding of regulatory requirements and compliance standards relevant to our industry
Excellent command of the English language, including grammar, spelling, and punctuation
Pre-employment Drug testing is required