216 Technical Support Analyst jobs in Santa Clara,CA

5-7 years of relevant experience in delivering significant strategic and operational impact across an organization
Ownership mindset with an ability to convert strategic plans into actions, drive projects to completion, and sweat the details to deliver the outcome
Experienced change management leader who is able to influence and build trust across a highly cross-functional organization (peers, executives and working teams) to accelerate outcomes
Excellent communicator with strong presentation skills and compelling storytelling abilities; feel very comfortable leading and facilitating workshops and monthly/quarterly business reviews with executives and teams
Highly self-motivated, thrives in ambiguity and able to manage multiple projects with little day to day direction
Well-rounded interpersonal skills with the capacity to build relationships with senior stakeholders and collaborate across with team members across varying levels
Ability to generate innovative insights, ideas, and opportunities that drive tangible business outcomes
FinTech and/or SaaS experience a plus, but not required
Strategy and operations experience at a high growth startup, management consulting experience or strategic/analytical roles at large companies is desired

Applied Materials

Santa Clara, CA 95050

ForTec Medical

Hayward, CA 94540

Year Up United

San Jose, CA 95192

Marriott

Half Moon Bay, CA 94019

Disability Solutions

San Jose, CA 95123

Securitas

Sunnyvale, CA 94087

Must possess a high school diploma or equivalent
Must have a valid guard card
Demonstrated analytic and critical thinking skills and ability to prepare to conduct investigations using audio visual tools and other programs.
Ability to prioritize workload based on severity or effect on customer
Demonstrated high level of competency with security surveillance software and programs
Demonstrated ability to operate radio, telephone equipment and/or console monitors
Ability to adapt in a dynamic work environment while possibly working under pressure
Alarm monitoring
CCTV monitoring
Camera surveillance
Archival video review
Answering phones; operate IP based telephone system
Radio Dispatch; use multi-channel communications
Radio and call logging
Incident Report information collection
Security Equipment functionality trouble ticket information gathered and submitted to correct support group
Ensure timely and effective response to incidents, alarms, notifications, calls, and other activities related to the Security Operations Center and its role as a central alarm monitoring station
Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems
Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g., Officer Dispatch, Incident Reporting, etc..