Five or more years of experience developing technical documentation, preferably for servers, data-center products, computer hardware, electronics, or other complex technical systems.
Demonstrated experience writing service manuals, repair procedures, installation guides, troubleshooting guides, work instructions, or similar technical content.
Strong understanding of computer systems, server hardware, components, networking, storage, or data-center technologies.
Experience creating or editing technical diagrams, illustrations, flowcharts, and other visual documentation.
Proficiency with Microsoft Word, PowerPoint, Excel, and Visio.
Experience with technical-authoring and publishing tools such as Adobe FrameMaker, Adobe InDesign, MadCap Flare, or similar platforms.