2697 Analyst Reporting Hr Data Focus jobs in Seattle,WA

$25.00 - $40.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital

401(k) Retirement Plan

Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D; for the employee and dependents)

Short and long-term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

After-hours support (24x7)

On-call rotation

3+ years of experience in applicable Information Technology discipline.

2+ years of direct experience in troubleshooting Microsoft Windows Operating Systems.

Proven ability and willingness to provide day-to-day and after-hours support (24x7) as appropriate.

Ability to participate in on-call rotation and respond on-site within 30 minutes to resolve significant outages.

Experience providing desktop and help desk support in a Windows environment.

Strong troubleshooting and diagnostic skills for hardware, software, and network-related issues.

Hands-on experience supporting desktops, laptops, mobile devices, VoIP phones, printers, and peripherals.

Working knowledge of Active Directory, user account administration, distribution lists, and access management.

Experience utilizing ServiceNow for ticket management, change requests, user administration, and service desk operations.

Familiarity with cloud-based systems and Microsoft technologies.

Understanding of networking fundamentals, including TCP/IP, VLANs, wireless networking, and connectivity troubleshooting.

Experience supporting industrial or operational technology (OT) environments.

Experience with PC deployment projects, operating system migrations, imaging, and hardware rollout initiatives.

Exposure to server, storage, and infrastructure support.

Knowledge of OT cybersecurity principles and industrial control systems.

Experience working in regulated, production, manufacturing, energy, transportation, or critical infrastructure environments.