Strong hands-on experience in Exchange Online service engineering, including tenant-level configuration, migrations, and advanced troubleshooting.
Experience with Exchange Online security implementation and operational support across the Exchange Online platform.
Ability to lead or participate in security implementation projects and implement Microsoft 365 security and compliance controls in partnership with security and compliance teams.
Proficiency in developing operational procedures, technical documentation, runbooks, and knowledge articles, and supporting change management through planning, testing, and production deployment.
Experience monitoring Exchange Online service health, security events, and operational performance; plus collaboration with cross-functional teams such as Microsoft 365, Identity & Access Management, Security, Compliance, Network, and Infrastructure.