High School Diploma or GED.
Minimum of 13 years of directly related experience in IT, data center, cabling, or field technician work.
Experience working in IT Data Centers, IDF, and MDF environments.
Hands-on experience with rack-level UPS units, including installation, support, and configuration, primarily with APC devices.
Experience with rack-level Automatic Transfer Switches (ATS) and Power Distribution Units (PDU).
Experience working with network access layer hardware such as switches.
Experience working with servers in data center or network environments.
Experience using Data Center Infrastructure Management (DCIM) tools for monitoring and data entry.
Working knowledge of voice, data, and fiber optic cabling installation, termination, splicing, labeling, testing, and troubleshooting.
Ability to terminate and work with CAT5, CAT6, and fiber outlets and patch panels.
Proficiency in using industry-standard test equipment to validate cabling and diagnose issues.
Working knowledge of cabling standards, shop drawings, schematic diagrams, matrixes, and labeling schemes.
Ability to perform site surveys and document technical environments accurately.
Capability to carry out supervisory responsibilities in accordance with organizational policies and applicable laws when required.
Willingness to travel locally to multiple sites as part of project work.
Ability to work extended hours and overtime as needed to meet project timelines and operational requirements.
Commitment to working safely and following all company policies and procedures related to environmental, health, and safety.
Experience supporting remediation of IDF and MDF environments in hospitals, clinics, and administrative offices.
Background in rack and stack activities, including physical installation of servers, SAN, and network hardware.
Experience with hardware deployment and decommissioning, including drive destruction and e-waste processes.
Familiarity with copper and fiber layer 2 troubleshooting in enterprise environments.
Experience with cable management best practices in data centers and telecom rooms.
Understanding of power systems health checks and monitoring tools for UPS, PDU, and ATS devices.
Ability to perform detailed inventory and auditing of network, server, and power infrastructure.
Knowledge of routers and switches as part of network infrastructure.
Strong documentation skills, including updating SharePoint or similar platforms with site directions, inventory, and test results.
