Microsoft Windows Server, Linux (Red Hat), and VMware experience.
Strong knowledge of TCP/IP, DNS, and DHCP.
Experience with Azure, AWS, and hybrid cloud environments.
Experience with Docker and Kubernetes.
Familiarity with Dynatrace, Splunk, Datadog, or AWS CloudWatch.
Foundational support experience with z/OS, batch processing, and core infrastructure services.
Experience with ServiceNow or Jira Service Management and Incident, Change, and Problem Management.
Experience supporting cloud platforms with a focus on reliability, performance, and automation.
Knowledge of SAN, NAS, enterprise storage, backup, recovery, and DR solutions.
Experience supporting SQL Server, Oracle, PostgreSQL, or MySQL, including monitoring and performance.
Experience supporting critical infrastructure in financial services, healthcare, or other regulated environments.
