224 At Home Computer jobs in Sheldon, IA

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      Customer Service Representative - Jasper

      Peoples Bank

      Rock Valley, IA 51247

      ~ 29 min Onsite

      • Internal Education: BAI: All Staff, CSRs
      • Fiduciary responsibility for safekeeping confidential and sensitive information requires ethics and professionalism beyond reproach.
      • Maintain a complete understanding of regulatory and compliance policies and procedures.
      • Business Development: 20%
      • In that capacity, this person will refer customers to the appropriate department in the bank for service.
      • Know and understand other products and services the bank offers.
      • As part of the overall team of bank employees, this position may be requested to assist in the support of other bank activities.
      • Adaptability: Able to adjust quickly to different work situations and remain composed under pressure and in stressful situations.
      • Assist with vault, day vault and coin vault transactions and balancing.
      • Additionally, the CSR may sell prepaid Access cards, gift cards, bank money orders and help customers with additional related services.
      • Process night deposits including recording items and certifying currency.
      • Direct sales goals may be established by management for such items as ATM cards, direct deposit, online banking, or referrals for other bank products.
      • Support customers with maintenance questions concerning their accounts.
      • Assist with daily and weekly ATM functions and balancing.
      • Participate as part of various retail product campaigns the bank initiates.
      • Ensure that the assigned cash balances on a daily basis and is kept secure at all times.
      • Open and Close the location following bank procedures.
      • Perform paying and receiving functions for customers.
      • Develop and demonstrate a working knowledge of the Vertex, Synergy and Silverlake system for correct processing of transactions.
      • This includes computer skills and a working knowledge of Word and Excel, must be able to type, use of ten key, communications skills, and utilization of typical office equipment.
      • Support the overall location sales effort.
      • The CSR is responsible for understanding the daily routines of the department and assists the Lead CSR or other management with duties as needed.
      • Must be able to work flexible hours and days & responsible for fulfillment of all job accountabilities.
      • Projects a professional image in dress, manner, communication, and focus.
      • Understand and comply with the related laws and compliance regulations that pertain such as but not limited to BSA, Privacy, Funds Availability Policy, etc.
      • Consider themselves as part of a larger bank team and helps build teamwork.
      • Must embrace change and see change as an opportunity.
      • Complete required educational opportunities in a timely manner and attend all necessary meetings and educational opportunities as recommended.
      • The ability to prioritize tasks to make the best use of time for high priority tasks.
      • Mathematical Skills: _ Possess the ability to perform basic mathematical calculations. Those include the understanding of the relationships of numbers and how to perform basic calculations.
      • Competencies
      • This job requires skills needed in a typical office environment.
      • Customer Service Representative position is responsible for demonstrating excellent customer service in accordance with the bank's core values.
      • Take ownership of customer issues, placing priority on customer follow-up and striving for error free work.
      • Other: 5%
      • Professionalism: _ Projects a positive image of the bank to all internal and external customers at all times along with the ability to work well with others.
      • Greet and assist customers in a friendly and timely manner via telephone, email and in person.
      • Support customers with additional services such as online banking, bill pay, mobile banking, e-statements, etc.,
      • Time and Work Management:_ Ability to effectively manage one's time to complete work according to established deadlines.
      • Cash Handling: 25%
      • Have a working knowledge of bank products and services and cross sell when appropriate.
      • This will include taking deposits, withdrawals, and transfers from customers.
      • This may include opening new deposit accounts such checking, savings, CDs, IRAs, safe deposit boxes as well as many other additional products such as debit cards, online banking, mobile banking, e-statements, direct deposit, etc.
      • Customer Service: 50%
      • Prefer a high school degree or equivalent along with one to two years of work-related experience.
      • Sales Skills:_ The potential to understand and effectively apply selling techniques to open, develop and close a sale; must be able to create interest in a product and actively cross-sell other products and services.
      • Go above and beyond what the customer expects.
      • Education and Special Requirements:
      • Handle daily transactions such as checking and savings deposits, withdrawals, payments, advances, purchases, balancing, etc., while ensuring a positive interaction with customers.
      • Provide a high level of customer service.
      • This includes understanding customer needs as well as understanding the bank products and services offered.
      • Customer Orientation: Recognize and respond sensitively to the overall financial needs and priorities of the customer; recognize and take appropriate action to meet their needs; establish an effective working relationship with customers to gain their respect and loyalty.
      • Must have the ability to lift up to 20 pounds.
      • Follow procedures for allowing access to safe deposit boxes.
      • This may include deposit products, loans, WMG, private banking and the like.
      • Must keep cash drawer within assigned drawer limits.
      • Participate in bank sales campaigns and promotions.
      • Willingness to travel to other locations for support or training opportunities.
      • In addition, the CSR will assist the customer in financial planning.
      • This will include address changes, check orders, help with reconciling checkbooks and the like.
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      Auto Glass Installation Technician Trainee

      Safelite

      Hartley, IA 51346

      $19.25/hr
      ~ 25 min OnsiteUrgently HiringEducation AssistanceHealth InsurancePaid Time OffRetirement Benefit

      • Ability to communicate orally (via phone) and written (via computer or other electronic means)
      • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).
      • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology
      • High School Diploma GED/Equivalent Preferred
      • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
      • Ability to stand for extended periods, work in tight spaces, bend and twist body
      • Valid state-issued driver's license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required
      • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues
      • Ability to use a variety of hand tools and power tools safely and effectively
      • Ability to read, write and interpret the English language and technical directions
      • Must be 18 years of age or older Required
      • Ability to maintain a professional appearance, adhering to Company dress code and PPE policies
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