442 Intake Specialist jobs in Silver Spring,MD

Minimum eight years of recent experience in Salesforce platform delivery, including AMS/production support leadership with SLA accountability
Bachelor's degree from an accredited college or university is required
Deep expertise in Salesforce (Sales Cloud required) with strong knowledge of Apex, Flows, Lightning architecture, and integration patterns (MuleSoft preferred)
Proven experience in ITIL-aligned service management, backlog governance, and KPI reporting within structured L1/L2/L3 models
Demonstrated leadership in multi-team Agile delivery with strong stakeholder management, executive communication, and the ability to operate in complex, high-pressure environments
Ability to travel as needed based on business and client demands
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future

VALET LIVING

Fairfax, VA 22030

Your own personal open-bed pickup truck (or vehicle with trailer) - required for this role
Valid driver's license and auto insurance
At least 18 years old
Authorized to work in the U.S. (proof required)

Wegmans

Reston, VA 20194

U.S. Army

Washington, DC 20011

Pye Barker

District Heights, MD 20747

NAFSA: Association of International Educators

Washington, DC 20005

Associate's degree in information technology or related field, or equivalent combination of education and experience.
Minimum of two (2) years of experience servicing an IT Help or Service Desk, or hands-on experience providing end-user support for web-based applications.
Demonstrated experience in effectively supporting end-users of web-based software applications.
Ability to present ideas with technical language to non-technical audiences as well as the capacity for translating requirements from business owners and customers into technical specifications.
Proven ability to use, teach, and troubleshoot a variety of software applications.
A continuous improvement mindset to proactively identify areas for optimization in processes and systems to implement enhancements that improve overall reliability and efficiency.
Ability to master new systems quickly and to effectively research a wide range of issues when troubleshooting user issues.
Effective and friendly communication skills with the ability to assist users of various skill levels and backgrounds.
Effective team collaborator with excellent oral and written communication skills; at ease leading meetings and trainings.
Demonstrated experience participating in project-based work structures, working on project teams, and managing tasks and timelines.
Ability to prioritize and execute tasks under pressure.