608 Technical Communicator Writer Editor jobs in Silver Spring,MD

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Sr. Technical Program Manager

GovCIO LLC

Fort Meade, MD 20755

$226,000/yr

New, Posted 11 hours ago

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Remote Tech Support Advisor

VXI Global Solutions LLC

Arlington, VA 22204

$17.31/hr

RemoteHealth Insurance

Remote Call Center
What You'll Be Doing: Customer Service Excellence: Handle customer inquiries via phone, delivering tailored solutions to technical issues. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations.
Technical Support & Troubleshooting: Diagnose, troubleshoot, and resolve issues related to iOS, macOS, smartphones, tablets, or PCs. Use multiple systems to research and deliver efficient, real-time solutions.
Adaptability in Communication: Connect with a diverse range of customers by adjusting your communication style to meet their needs. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience.
Team Collaboration: Collaborate with fellow advisors to share expertise, solve problems, and achieve team goals.
Customer Service Focus: Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!).
Technical Enthusiasm: A solid understanding of iOS, macOS, smartphones, tablets, or PCs—and a passion for troubleshooting.
Resilience Under Pressure: Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks.
Learning & Growth Mindset: Open to feedback and coaching, with a drive to continuously improve and excel.
What You Bring: Proven experience in customer support or technical assistance, ideally in a call center setting.
Strong verbal and written communication skills.
Problem-solving abilities with a flexible, adaptable approach to challenges.
Confidence in navigating multiple software tools and systems to resolve issues.
A self-motivated attitude with effective time management skills.

SmartExplore AI is experimental.

New, Posted 11 hours ago

Apply Directly

Remote Tech Support Agent | Now Hiring

VXI Global Solutions LLC

Arlington, VA 22204

$17.31/hr

RemoteHealth Insurance

A solid understanding of iOS, macOS, smartphones, tablets, or PCs
Experience in customer-facing roles, such as in a call center or support environment
Strong verbal and written communication skills
Problem-solving abilities with a flexible, adaptable approach to challenges
Confidence in navigating multiple software tools and systems to resolve issues
A self-motivated attitude with effective time management skills
Proven experience in customer support or technical assistance, ideally in a call center setting

SmartExplore AI is experimental.

New, Posted just now

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Senior Technical Program Manager

Fibertek

Herndon, VA 20171

Information Security Communication Specialist

Guidehouse Careers

Washington, DC 20011

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Blue Planet Advanced Technical Support BPI+BPO

CIENA

Hanover, MD 21076

Flexible Schedule

New, Posted 14 hours ago

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Software Job Training Program

Year Up United

Washington, DC 20402

$525/wk

~ 22 min Onsite

A high school graduate or GED recipient
Eligible to work in the U.S.
Available Monday-Friday throughout the duration of the program
Have not obtained a Bachelor's degree
You may be required to answer additional screening questions when applying

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(DoD SkillBridge), Specialist, Integration & Test Engineer

L3Harris Technologies

Herndon, VA 20192

~ 37 min OnsiteBilingual Preferred

BS/BA (or equivalent) in Optical, Electrical, Computer Engineering, Computer Science, Information Technology or related field, and minimum 6 years Software or systems experience or Graduate's degree and 4 years software or systems experience
In lieu of a degree, minimum of 10 years of prior military or related experience
TS/SCI W/ Poly Clearance is required
Long periods of travel is required

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